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Job Status:
Full Time
Work Experience Required:
Up to 2 Years
Hours/Shifts:
Day (First Shift)
Education Required:
Certification Required:
Unspecified
Weekends:
Not Required
Authorized to work in US:
Yes
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| Pay and Benefits |
Salary Range:
Unspecified
Benefits:
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Customer Service Representative
OfficeTeam
Job ID: 03920-9521884
Our client has a long term project for a experienced Customer Service Representative. The successful candidate will process new orders, adjust pre-existing orders, respond to daily calls from clients, and answer their questions, requests and inquiries. This position entails strong problem resolution and critical thinking skills. This individual will participate in a call center team oriented environment focusing on proactive order management, improving processes, supporting field sales/process partners and exceeding client expectations. Qualifications: Analyze and interpret problems and devise solutions Work in a fast-paced, dynamic team environment Demonstrated ability to multi-task and successfully manage detail-oriented work Ability to follow procedural guidelines to respond to and/or research customer background Strong communication, critical thinking, and organizational skills Ability to work under pressure accomplishing multiple tasks simultaneously
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Requirements for this position: 2-4 year degree preferred or actively pursuing degree Minimum of 1 year customer service experience Positive attitude and strong work ethic Strong Microsoft Word and Excel skills Bilingual in English/Spanish is a plus Knowledge of SAP is a plus Computer literacy and proficiency in a Windows operating environment
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